Citybrooks Financial Services Ltd fully respects the privacy of every individual who visits our website. This privacy statement provides information on our data collection practices and of the ways in which the information may be used.

THE INFORMATION WE COLLECT AND HOW WE USE IT

When you become a member of www.citybrooksfs.com you provide us with information including your name, Company, address, telephone number, credit card number and expiry date. We ask for this information so that we can create your online account and deal with the instructions you give us.
Your credit card details are NOT stored by Citybrooks financial Services Ltd but are instead processed remotely by a banking institution of our nomination.

For ease of reference we will place information you provide us about the companies you form in a database. This database will only contain information already in the public domain and will only be available to registered users of www.cbfs.com. If you do not want us place certain information on the database or wish us to update or remove any information already on the database please email us at privacy@citybrooksfs.com.

Citybrooks Financial Services Ltd website collects some generic information automatically; this is statistical information only. The data gathered lets us know when and how much traffic a web page gets. Internet IP addresses are also logged for security purposes.

Citybrooks Financial Services Ltd or our agents may also use the information you provide to inform you about additional services and products offered by us or changes to our website or of other services or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail containing just your account number or username to privacy@citybrooksfs.com.

If any of the information that you have provided to Citybrooks Financial Services Ltd changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to privacy@citybrooksfs.com
Citybrooks Financial Services Ltd and Third-Party Services

Citybrooks Financial Services Ltd website may contain links to unaffiliated third party sites where Citybrooks Financial Services Ltd cannot protect any information you may disclose. Citybrooks Financial Services Ltd recommends that you review the privacy policy statements of every site you visit

COOKIES

Cookies are small files stored by your browser on your computers hard drive. They will make it easier for you to access and use our site. We may use cookies to track users on our site but this statistical information will only be used for the improvement of our site. You may set your browser to disable cookies and firewalls set up on your network may prevent the use of browser cookies.

SECURITY

Our website takes every precaution to protect our users’ information. Citybrooks Financial Services Ltd has put in place various security procedures as set out in this policy.

When we take payment for your order we communicate with WorldPay, our payment service provider. The WorldPay payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

HOW TO CONTACT US

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to privacy@citybrooksfs.com.